@xanatek98992 wrote:
We updated the time zone to our account, but the timestamp of the update and create times are still showing the old time zone. Is there a certain time that it takes for this to update behind the scenes? Can this not be changed?
It was originally set to Chicago time. We are in Indiana (EST). Tried changing it multiple times (American\Indiana\Indianapolis, America\Indianapolis, America\New York). None of them seemed to “stick”.
Posts: 1
Participants: 1
@tks1567692224 wrote:
I’m building a program for a client that will run every day that will sync contacts with my client’s external systems. I’m looking for a way to get a list of contacts that have been created or modified in ActiveCampaign (including modifications to custom fields) within the last day so that I can update the data on the other systems. There are about 20,000 contacts and over 60 custom fields.
Is there a way to get all contacts in a list where the created or modified date is greater than another date? The documentation for API 3 doesn’t say much about filtering. it doesn’t look like I can use greater than operators. Am I wrong?
I don’t see where the dates are described in the documentation. I assume cdate and udate are the created and updated dates? What are adate and edate for?
I’d rather not get all 20 thousand contacts and filter myself. I thought that maybe I could order by the dates in descending order and hopefully all the modifications would be in the first page, but when I try “api/3/contacts?orders[udate]=DESC”, it does not appear to have any affect. The contacts don’t appear to be ordered at all. Am I doing something wrong?
Right now it’s looking like I’ll need to get all the contacts. That’ll be 2000 requests with a max page size of 100. Then get all the custom field values for each one to check the dates. So another 20,000 requests. That’s going to take a lot of time and a lot of wasted bandwidth. Surely there’s a better way?
Posts: 2
Participants: 2
@scalors wrote:
Dear Community,
I really hope you can help us with our issue.
Pre-Story:
We’ve been using Active Campaign for quite a while, however now we would like to integrate it with some of the backend services our developers have written.
I’ll explain you the idea a bit, which consists of 3 steps.
We want the user to confirm (step 1) his email until he can start a survey (step 2). The survey link will be sent in a separate email, we need to do this to comply with double opt in.
After the survey has been completed, the user shall receive a 3rd email asking him for the registration (step 3).
We thought of creating 3 custom email templates, without automation initially.
Now the questions:
In order to grasp the email and the user survey results, we need to save it in our backend, thus once the user has filled in his email on our website to receive the survey link, we save this email and generate a unique link for him. How can we put this link into active campaigns email template?
How can we tell active campaign to send these 3 emails (steps) to the user with our own custom link?
A help is very much appreciated!
Best,
Dimitry
Posts: 1
Participants: 1
@Fred_from_APIANT wrote:
We can create custom fields via api with https://youraccountname.api-us1.com/api/3/fields but what is the trick to create a custom field group and add these custom fields to a group? Thx!
Posts: 1
Participants: 1
@Damian wrote:
Hello, we’re currently trying to tackle a problem with our Active Campaign Integration and are looking for some help with finding the solution.
The problem we’re facing is that when we’re authenticating with AC, we also want to grab a unique user identifier (for example their email), so we can then use it as a unique label to assign to that particular instance of an authenticated Active Campaign connection. In our current implementation, we are utilizing the master account email. However, that is not sufficient because when the master account has different user that are also authenticating using their own API key, then their connections will also utilize the master account’s email, creating a list of identical Active Campaign accounts which are impossible to tell apart.
After looking into the v3 API documentation, we have found a confirmation that “Each user in your ActiveCampaign account has their own unique API key.”, that would mean we could maybe retrieve account details for the user who used their own API key, and as a result assign a unique identifier that would be different from the master account email, for example that user’s email address which is no doubt different from the master account.
However, we haven’t found a mention about anything that would resemble this in the API documentation. Is there any way of doing this? Maybe a workaround, or something completely different? We’d appreciate any help You could provide.
Posts: 1
Participants: 1
@puresaltluxuryhotels wrote:
Hello comunity,
Its possible create or modify multiple Contacts and their custom fields in one call with API v3?
Posts: 1
Participants: 1
@goldrushtechnologypt wrote:
I’m getting a 403 error trying to post to this forum?
Posts: 1
Participants: 1
@goldrushtechnologypt wrote:
I’m using Zapier code to create an event trigger. I even tried this on my own nodejs server.
I get an error, An Account ID must be provided, but I am providing one.
Using postman it works fine.
I then generate the code from postman, and put it in a zap, no changes, and I get the error the account ID must be provided.
Any ideas please?
I can’t post all the code, it gives me a 403 error…
req.write(qs.stringify({ actid: '6*******6', key: 'b**************************************9', event: 'QuoteOpened', visit: '{ "email": "john@domain.com" }', eventdata: 'testing' })); req.end();
Posts: 1
Participants: 1
@solcre1570466080 wrote:
It’s possible to use filters in the segments endpoint? V3 of the API.
Thanks
Posts: 1
Participants: 1
@artshubaustraliaptyl wrote:
Hi,
I am integrating API 1.1 to ASP.NET.
I am trying to send a single campaign with
status=0(draft).I have tried campaign_send but it can only send a campaign to one email attached to the GET request.
I also used campaign_status where I set the
sdateto DateTime.now() and status=1(scheduled) which is changed to SENT when all emails are sent.But my goal is to initiate sending right after the call goes out.
Is there another way to send a single campaign?
Posts: 1
Participants: 1
@sohotlifestyle wrote:
I am triggering an event in Active Campaign. My code works, in that it returns a successful result ([‘success’ => 1, ‘message’ => ‘Event spawned’]) and the event appears in the contacts profile. But sometimes it does not work - I get the same successful response ([‘success’ => 1, ‘message’ => ‘Event spawned’]), but the event never appears in the contacts profile.
I can only sum this is a Active Campaign problem.
Does this means Event Tracking is unreliable?
Posts: 1
Participants: 1
@michaelheinzelmann wrote:
Hi there,
I try to figure out if it is possible to add a Tag by HTML hidden form.
A little bit background for this: I want to use same one form and use tag trigger to start my automations. On the clients page I have to use HTML form (otherwise I would handle it with Thrive Leads).Is there a way to add a Tag by hidden field like?
Many thanks in advance.
Best
Michael
Posts: 1
Participants: 1
@giant wrote:
I have successfully got scripts working to retrieve totals of contacts matching various criteria. These criteria include filtering by list, automations stage and tag.
However, when I try using segmentid I am unable to get the correct results. Debugging shows a null response for the id and using different ids always yields the total contacts in the database.
What am I missing?
Posts: 1
Participants: 1
@khmtravelgroup1 wrote:
Continuing the discussion from Missing API call to list Tags on Contact?:
I have the same question, was this ever answered? (Get contact tags)
Posts: 3
Participants: 3
@jr804 wrote:
Hi,
I’m coding a web app who need to update or create custom field value via API V3
It works well to update fields, but to create i got a 500 error and i don’t know why.Exemple :
This is my URL to POST : https://xxx.api-us1.com/api/3/fieldValues/
And what i send to the server
{ "fieldValue": { "contact": "4", "field": "9", "value": "71000" } }Is there a possibility my IP is banned because of flooded ? I try to create and update many custom fields and do a lot of hits (API not let update all in just one time)
What can i do ? Thanks
Posts: 1
Participants: 1
@jimjones1 wrote:
Is there a way to programmatically create an automation? There’s doesn’t appear to be an API for creating Automations.
Or is there a way to export the automation in json/xml, instead of that “share” url that they force you to use?
I have a bunch of e-learning courses that I’ve created. And I want to programmatically create an automation campaign for each.
I have too many courses to manually recreate an automation for each.
Posts: 1
Participants: 1
@posaqualificatait wrote:
Hello,
i’m using v1 API “contact_sync” through PHP and curl, but it take 70 seconds to update the contact with a custom field and a tag.
Is it possible?
Posts: 1
Participants: 1
@beursbrink wrote:
We are experiencing errors when syncing contact using the Active Campaign API (version 1). Sometimes we get a result code of 0 and a messages static “Contact could not be added.”.
I am unable to find more information on what is going wrong, what does this message mean? I don’t really see a pattern in the errors or any other reason why it fails.
Posts: 1
Participants: 1
@comtectranslations01 wrote:
HI All,
2 questions, both using /contacts in v3 of the api.
How can i restrict the list of columns i get back?
How can i get custom fields in this list without a second query?
Thanks
Posts: 2
Participants: 2
@gekophaken wrote:
Can someone help me? I have a lead form on my website asking for a name and email. I would like to have AC to open an URL in a new window after the user submits the form. In the AC settings, I can only specify the URL (or thank you message), not any specifics. Having both the thank you message and the URL would be even better
Posts: 1
Participants: 1
